Privacy Policy

Last Updated: January 2026

Welcome to JP Dispatch Services LLC ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our trucking dispatch services. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following personal information when you interact with our website, services, or communications:

• Contact Information – Name, phone number, email address, and mailing address

• Business Information – Company name, tax identification number, and mailing address

• Dispatching and service-related details

• Any information you voluntarily provide through forms, SMS, email, or phone communications

2. SMS Messaging & Consent

By providing your mobile number and opting in, you consent to receive SMS messages from JP Dispatch Services LLC related to dispatching services, updates, and support communications.

• Message frequency may vary

• Message and data rates may apply

• You may opt out at any time by replying STOP

SMS consent is not shared with third parties or affiliates.

3. How Information is Collected

We collect your personal information through various methods:

• Direct Collection: When you provide your information directly to us through our website, phone calls, emails, sms or other

communications

• Automatic Collection: When you interact with our website, we may collect information through cookies and similar tracking technologies

• Third-Party Sources: We may receive information from third parties who provide services to us or on our behalf

All information is collected only when necessary to provide services, communicate with you, or comply with legal obligations.

4. How We Use Personal Information

We use the information collected to:

• Provide and manage dispatching services, including scheduling, tracking, and customer support

• Communicate with customers, carriers, and drivers

• Send service-related updates, changes, and offers that may be relevant to you, including SMS messages (with consent)

• Respond to inquiries and customer support requests

• Improve our services and operational efficiency

• To process payments and manage invoicing for services

• Comply with legal and regulatory requirements

5. Sharing of Personal Information

We do not sell or rent personal information. We may share personal information only with:

• Service providers who assist in operating our business (e.g., SMS platforms, hosting services)

• Legal or regulatory authorities when required by law

• We do not sell or share any SMS consent or personal information to third parties or affiliates for SMS / Marketing Purposes

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

7. Your Privacy Rights

You may request to:

• Access or update your personal information

• Opt out of SMS or other communications

• Request deletion of your information, subject to legal obligations

Requests can be made by contacting us using the information below.

8. Contact Information

If you have questions about this Privacy Policy or our data practices, contact us at:

JP Dispatch Services LLC

Email: info@jpdispatchservices.com

Phone: (678) 276-7092

Website: www.jpdispatchservices.com

We are committed to addressing any concerns you may have and to ensuring your privacy and data protection.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.